{"id":1305,"date":"2020-03-31T20:44:20","date_gmt":"2020-03-31T20:44:20","guid":{"rendered":"https:\/\/porzelt.net\/?page_id=1305"},"modified":"2020-10-05T20:01:23","modified_gmt":"2020-10-05T20:01:23","slug":"canned-issues","status":"publish","type":"page","link":"https:\/\/porzelt.net\/en\/documentation\/canned-issues","title":{"rendered":"Documentation: Canned Issues"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1305\" class=\"elementor elementor-1305\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b14b9d3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b14b9d3\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-18153a0\" data-id=\"18153a0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-46211bd elementor-widget elementor-widget-heading\" data-id=\"46211bd\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Creating a canned issue (template)<br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2bf2c0e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2bf2c0e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-795ea62\" data-id=\"795ea62\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a69fb6 elementor-widget elementor-widget-image\" data-id=\"3a69fb6\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"198\" src=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-1024x198.png\" class=\"attachment-large size-large wp-image-1307\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-1024x198.png 1024w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-300x58.png 300w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-768x148.png 768w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-830x160.png 830w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-230x44.png 230w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-350x68.png 350w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration-480x93.png 480w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/1_administration.png 1662w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e43351b elementor-widget elementor-widget-text-editor\" data-id=\"e43351b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Within the administration you are able to create and modify templates.<\/p><p>In order to create a new template use the <strong>Create Template<\/strong> button in the top right corner.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-354d686 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"354d686\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-348e5a1 elementor-widget elementor-widget-image\" data-id=\"348e5a1\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"699\" height=\"605\" src=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template.png\" class=\"attachment-medium_large size-medium_large wp-image-1308\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template.png 699w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template-300x260.png 300w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template-230x199.png 230w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template-350x303.png 350w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/2_create_template-480x415.png 480w\" sizes=\"(max-width: 699px) 100vw, 699px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9584d2b elementor-widget elementor-widget-text-editor\" data-id=\"9584d2b\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>Within the template details screen you can set a <strong>Title<\/strong> for the template, which is later used in the dropdown on the create issue page.<\/p><p>Furthermore you can set the <strong>Body<\/strong> of the template. You can use all styling available in issue descriptions.<\/p><p>\u00a0<\/p><p><strong>Important:<\/strong><br \/>You have to set the <strong>Edit<\/strong> and <strong>View<\/strong> permission. Those control which user is able to use a certain template on the create issue page or even edit the template.<br \/>Without having the view permission set, no user is able to use your template.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c451755 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c451755\" data-element_type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-12a2756 elementor-widget elementor-widget-image\" data-id=\"12a2756\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1024\" height=\"222\" src=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-1024x222.png\" class=\"attachment-large size-large wp-image-1309\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-1024x222.png 1024w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-300x65.png 300w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-768x166.png 768w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-830x180.png 830w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-230x50.png 230w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-350x76.png 350w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration-480x104.png 480w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/3_administration.png 1661w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5d59f87 elementor-widget elementor-widget-text-editor\" data-id=\"5d59f87\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>After saving the template you notive that it has been added to the list of available templates within the administration.<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f6b290d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f6b290d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d62a5bc\" data-id=\"d62a5bc\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a3b9f1b elementor-widget elementor-widget-spacer\" data-id=\"a3b9f1b\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec98bd9 elementor-widget elementor-widget-heading\" data-id=\"ec98bd9\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Using a canned issue (template)<br><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f9eb218 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f9eb218\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-40fba8a\" data-id=\"40fba8a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1411a95 elementor-widget elementor-widget-image\" data-id=\"1411a95\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-image\">\n\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"814\" height=\"693\" src=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue.png\" class=\"attachment-large size-large wp-image-1310\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue.png 814w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue-300x255.png 300w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue-768x654.png 768w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue-230x196.png 230w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue-350x298.png 350w, https:\/\/porzelt.net\/wp-content\/uploads\/2020\/03\/4_create_issue-480x409.png 480w\" sizes=\"(max-width: 814px) 100vw, 814px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e16965f elementor-widget elementor-widget-text-editor\" data-id=\"e16965f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>On creating a new issue you will notice a new field called <strong>Template<\/strong>. the dropdown shows all Templates available to the current user.<\/p><p>After selecting a template from the dropdown the description field gets <span style=\"text-decoration: underline;\">replaced<\/span> with the template saved before.<\/p><p>At this point you can continue creating your issue.<\/p><p><strong>Important:<\/strong><br \/>If there are no templates available to the current user the dropdown does not show!<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1c0981b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1c0981b\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c547d23\" data-id=\"c547d23\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-990e7a7 elementor-widget elementor-widget-text-editor\" data-id=\"990e7a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-text-editor elementor-clearfix\">\n\t\t\t\t<p>\u00a0<\/p><p><blockquote class=\"wp-embedded-content\" data-secret=\"GiWYFkPkju\"><a href=\"https:\/\/porzelt.net\/documentation\/canned-issues\/known-issues-activeobjectssqlexception\">Known Issues &#8211; Canned Issues: ActiveObjectsSqlException<\/a><\/blockquote><iframe class=\"wp-embedded-content\" sandbox=\"allow-scripts\" security=\"restricted\" style=\"position: absolute; clip: rect(1px, 1px, 1px, 1px);\" title=\"&#8222;Known Issues &#8211; Canned Issues: ActiveObjectsSqlException&#8220; &#8212; porzelt.net\" src=\"https:\/\/porzelt.net\/documentation\/canned-issues\/known-issues-activeobjectssqlexception\/embed#?secret=GiWYFkPkju\" data-secret=\"GiWYFkPkju\" width=\"600\" height=\"338\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\"><\/iframe><\/p><p>\u00a0<\/p>\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Creating a canned issue (template) Within the administration you are able to create and modify templates. In order to create a new template use the Create Template button in the top right corner. Within the template details screen you can set a Title for the template, which is later used in the dropdown on the create issue page. Furthermore you can set the Body of the template. You can use all styling available in issue descriptions. Important: You have to set the Edit and View permission. Those control which user is able to use a certain template on the create issue page or even edit the template. Without having the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1316,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/pages\/1305"}],"collection":[{"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/comments?post=1305"}],"version-history":[{"count":10,"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/pages\/1305\/revisions"}],"predecessor-version":[{"id":1345,"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/pages\/1305\/revisions\/1345"}],"up":[{"embeddable":true,"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/pages\/1316"}],"wp:attachment":[{"href":"https:\/\/porzelt.net\/en\/wp-json\/wp\/v2\/media?parent=1305"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}